Delivery time varies, usually between 5-15 working days.
How can I track my parcel?
A tracking link is sent in the delivery confirmation, either by email or text message. It can take up to two working days from the time you order until the package leaves our warehouse and the delivery confirmation is sent to you. Make sure that the email has not ended up in your junk folder.
How do I return an item?
Provided the return is approved, you will usually receive a refund or your preferred exchange within 14 days of returning the item. If you have chosen invoice, we encourage you to pause it with Klarna to avoid a reminder fee while we process the return! To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in its original packaging.
Are there any additional charges for shipping or customs?
No, there are no unexpected charges. We offer free shipping.
What should I do if a product is damaged in transit?
If you discover that your goods are damaged in transit, please take clear photos of the damage and send them to our customer service and we will replace the damaged product.
Support available Mon–Fri, 08:30–17:30We usually respond within 8 hours.
